Privacy Policy
How we collect, use, and protect your information at 1 Truck 2 Movers.
Last updated:
This Privacy Policy explains how 1 Truck 2 Movers(“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or request moving services. By using our site or submitting your information, you agree to the practices described here.
1. Information We Collect
We may collect the following types of information:
- Contact details – your name, phone number, email address, and mailing address.
- Move details – pickup and drop-off locations, dates, home type, move size, and any notes you provide.
- Website usage data – pages visited, form interactions, IP address, device type, and browser information.
- Communication history – messages, calls, texts, and emails between you and our team.
2. How We Use Your Information
We use the information we collect to:
- Provide quotes and schedule moving services you request.
- Contact you about your move, changes, or confirmations.
- Respond to questions, support requests, or feedback.
- Improve our website, services, and customer experience.
- Send important updates, reminders, or follow-ups related to your move.
3. Text Messages and Phone Calls
When you provide your phone number, you agree that we may contact you by call or text about quotes, scheduling, and updates for your move. Message and data rates may apply. You can opt out of non-essential texts at any time by replying “STOP.”
4. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, but some parts of the site may not work properly without them.
5. Sharing Your Information
We do not sell your personal information. We may share information only in the following situations:
- With trusted service providers who help us operate our website, phone systems, or marketing tools.
- With moving crews or partners as needed to provide the services you request.
- When required by law, regulation, or a valid legal request.
- To protect our rights, property, or safety, or that of our customers and partners.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We keep your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and maintain business records.
8. Your Choices and Rights
You may:
- Request access to the personal information we hold about you.
- Ask us to correct or update inaccurate information.
- Request that we delete certain information, where allowed by law.
- Opt out of marketing messages at any time.
To make a request, please contact us using the details below. We may need to verify your identity before completing certain requests.
9. Third-Party Links
Our website may link to other sites we do not own or control. This Privacy Policy does not cover those third-party sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
1 Truck 2 Movers
Phone: 800-314-0246
Email: info@1truck2movers.com
This Privacy Policy is provided for general informational purposes only and is not legal advice. For specific legal guidance, please consult with an attorney.